Frequently Asked Questions

What if I forgot my password?

It is simple to create a new password by clicking the following password recovery link. You will be prompted to input your email, and subsequently emailed a link to reset your password. You can also hit the "Forgot Password" link from the login page.

Note: Need to be logged out before the following will take you to the right page:
Reset password

I forgot to print my certificate; can I go back and access it later?

Yes, you can access your certificate of completion anytime by going to your profile (My courses) and clicking the "Transcript" Button. From there you can access the certificates from all of your completed classes.

Course modules will not load, what should I do?

All major web browsers are supported, such as Chrome, Safari, Edge, and Firefox. However the recommended web browser for this web app is Google Chrome

Please try loading the course modules with a recent version of Google Chrome before reporting trouble